Sensor Control Nordic AB’s General Purchasing Conditions
Purchases
A purchase contract is first met when Sensor Control
Nordic AB has confirmed the order through an order confirmation. The
confirmation is sent by e-mail. Refusal of an order confirmation shall
be submitted to Sensor Control Nordic AB in writing, 10 days at the
latest following the receipt of the order confirmation. All products are
the property of Sensor Control Nordic AB until full payment has been
made.
Prices
Sensor Control Nordics prices are in SEK, EUR, USD and
CHF for delivery ex works Stockholm, VAT and freight/packaging are not
included in the price. In the event of normal price increases from our
suppliers and exchange rate fluctuations, we reserve the right to
increase our prices without previous notice thereof. No administration
fees are charged. For orders smaller than 100 EUR, 150 USD and 150 CHF
an extra administration cost of 25 EUR, 40 USD and 40 CHF will be
charged.
Payment
Payment shall be made against an invoice after usual
credit check or against a proforma invoice. Payment terms are 15 days
net, from date of invoice. Invoices are sent via e-mail. It is the
buyer's obligation to provide e-mail address to which invoice shall be
sent. When selecting the paper invoice there will be a surcharge of 5
EUR, 5 USD or 5 CHF per invoice. In the event of delayed payment,
interest of 19.7 % per year on arrears as well as a reminder fee for
late payment of 50 EUR, 70 USD or 70 CHF will be debited.
Delivery
Deliveries are ex works Stockholm, excluding
freight/packaging, with the transport company of Sensor Control Nordic
AB’s choice. If the customer wishes delivery to be made with a freight
forwarder with which Sensor Control Nordic AB does not normally have an
agreement, an administration cost of 15 EUR, 15 USD or 15 CHF per
delivery will be debited, as well as the customer supplying their own
account number for the freight forwarder.
Transport damages
Should
any of the products be damaged on arrival, the transport company must
be contacted immediately. Save the packaging as proof. Following
notification of damage, contact Sensor Control Nordic AB for delivery of
new goods. The new product is ordered in the customary way in order to
ensure as fast a delivery as possible..
Claims covered by the guarantee
The guarantee period is one year
from the date of delivery. The guarantee is valid for normal use and
not for consumable goods. Damages due to faulty or careless use are not
covered by the guarantee. An invoice of purchase must be shown in order
for the guarantee to be valid. Sensor Control Nordic AB is not directly
or indirectly responsible for damages, extra work or other additional
costs in connection with the use of sold products. If a defect is
discovered on a product and the guarantee is referred to, then the
defect product is sent to Sensor Control Nordic AB, together with a
completed notification of return. The form for the notification of
return can be obtained from Sensor Control Nordic AB. Return without a
complete notification of return or without Sensor Control Nordic AB’s
approval will not be accepted. The return is made at the cost and risk
of the customer. If the product is covered by the guarantee, it will
primarily be repaired for return to the customer. If an exchange unit is
desired, it is ordered in the customary fashion in order for the
delivery to be made as quickly as possible. If the product shows no
defects, a test charge will be debited. Specific conditions concerning
warranty and claims valid for Sensor Control Nordic AB's sale of
industrial computers and PC monitors. Warranty for these products can be
obtained from Sensor Control Nordic AB.
Claims not covered by the guarantee
It the product is not
covered by the guarantee, the defect product is sent to Sensor Control
Nordic AB together with a completed notification of return. The return
is made at the cost and risk of the customer. If Sensor Control Nordic
AB finds that the defect product can be repaired, the customer will be
informed of the cost for repairs before any
repairs are made.
Return rights
A buyer wishing to return a product must always
attain the approval of Sensor Control Nordic AB prior to return. The
product must be returned with a completed notification of return and in
undamaged, original packaging. The return is made at the cost and risk
of the customer.
Order cancellation
Cancellation of orders is only accepted
following the approval of Sensor Control Nordic AB. Following the
approval of cancellation, Sensor Control Nordic AB has the right to
debit the customer a cancelation cost of 25-50 % of the total order
value.
Other
Sensor Control Nordic AB’s general conditions apply
primarily in addition to those conditions of IML 2009 accepted in 2008
by the Swedish Association of Suppliers of Instrumentation, Measurement
and Components, members of the Swedish Trade Federation, will apply.
Sensor Control Nordic AB Integrity Policy »